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XM Radio Account Support | Independent Assistance
Independent Third-Party Service Provider Inc.
Official Account Assistance

Radio Signal, Activation
& Billing Support

Professional assistance for your satellite radio subscription.
Troubleshoot signal issues or manage your account securely.

Support Status
ONLINE
Current Wait Time
~ 1 Minute
Issues Solved Today
1,240+

Technical & Account Services

We provide a wide range of solutions for radio subscribers across the country.

Signal Refresh

Fix "No Signal" or "Acquiring Signal" errors instantly by sending a refresh command to your Radio ID.

Refresh Now

Billing & Payments

Update payment methods, pay past due balances, or inquire about recent charges on your statement.

Manage Bill

Device Transfer

Moved to a new vehicle? We can transfer your existing subscription to your new car's radio seamlessly.

Transfer

Cancellations

Assistance with stopping auto-renewal or cancelling subscriptions for vehicles you no longer own.

Cancel Plan

Customer Success Stories

"I was locked out of my account and couldn't get a signal. Called the support number and they refreshed my radio in 2 minutes. Excellent!"

- Sarah M.

"Very helpful agent. Helped me cancel a subscription for a car I sold last month. Quick and professional."

- James T.

"Billing issue resolved instantly. I didn't have to wait on hold for an hour like other lines. Highly recommend."

- Elena R.