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Privacy Policy

Independent Service Disclosure

XM Assist is an independent third-party assistance provider. We are NOT affiliated with, endorsed by, sponsored by, authorized by, or officially connected with SiriusXM or any affiliated brands. This Privacy Policy applies only to XM Assist and does not apply to any official service provider.

Who We Are

XM Assist is an independent third-party assistance provider offering general phone-based guidance regarding satellite radio account access, billing information, activation guidance, subscription-related questions and signal troubleshooting.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Phone Number
  • Information you choose to share during communication

We do not intentionally collect unnecessary personal information.

How We Use Information

  • To provide independent assistance.
  • To respond to customer enquiries.
  • To improve our services.
  • To maintain communication regarding requested assistance.

Information Sharing

We do not sell or rent your personal information to third parties. Information may only be disclosed where required by applicable law.

Cookies

This website may use cookies and similar technologies to improve website performance and user experience.

Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

Data Security

Reasonable security measures are used to protect information submitted through this website. However, no method of internet transmission is completely secure.

Business Information

Business Name: XM Assist
Business Address:
479, I-Block,
BRS Nagar,
Ludhiana,
Punjab,
India - 141012

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Disclaimer

XM Assist is an independent third-party assistance provider. We do not represent the official customer support department of SiriusXM or any affiliated brands. All trademarks, logos and brand names belong to their respective owners and are used solely for identification and reference purposes.